Frequently Asked Questions

Are there any restrictions to the content I can put on my server?
Yes - child pornography and other materials that are illegal are not allowed. Click here to read our Acceptable Use Policy.

Domain Name Questions:

How long does it take to register a domain name?
It only takes a few minutes, but it may be 24 to 48 hours before the domain can actually be accessed from the web.

Where can I register a Domain Name?
If you need to register a domain name, we proudly recommend >>

What if I already have a registered Domain name?
You have to change the DNS Servers to the above so that your site can be activated on our servers. It usually takes 24 - 48 hours for your site to resolve to our servers. Just contact the registrar or hosting company that you registered with and ask them to change your name servers to the following:

NS1.IH-NAMESERVER.COM

NS2.IH-NAMESERVER.COM

You can sign up for your hosting account with us either before or after you do this.

Ordering Questions:

How do I place an order?
To order an account simply click on a the PayPal button for the account you wish to order on our home page.

How long will it take to set up my account?
We will begin setting up your account immediately upon receipt of your order, and it will be ready within 24-48 hours for uploading via your IP address. It may take up to a few days for your name to resolve to your site. In the meantime you can use your site via your IP address.

What method of payment can I use?
We accept credit cards and e-checks via the secure PayPal system.

What happens after I order an account?
We will begin setting up your account - often within minutes of receiving your order. Once your account is ready and payment is processed, we will contact you. (Our hosting service works on a prepayment system.)

Technical Questions:

Can I use CGI scripts?
Yes, you will have your own CGI-BIN where you can install your own scripts.

Can I use JAVA and Active X?
Yes, you can use compiled JAVA applets and ActiveX components.